Terms and Conditions

Effective Date: 6/30/26

Last Updated: 6/30/26

Welcome to www.northstarslpc.com. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of our website and services.

Use of Website and Services

● You agree to use our website and services only for lawful purposes and in a manner consistent with all applicable laws and regulations.

● You may not use our website in any way that could damage, disable, overburden, or impair it, or interfere with another party’s use of the website.

● Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Intellectual Property

● All content, trademarks, logos, designs, text, graphics, and other materials available on our website are the property of North Star Speech and Language or licensed to us.

● You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal or internal business purposes.

● Reproduction, distribution, modification, or republication of content without prior written consent is prohibited.

User Accounts

● If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

● You agree to notify us immediately of any unauthorized use of your account.

● We reserve the right to suspend or terminate accounts that violate these Terms.

Payments and Subscriptions

● All fees or charges for paid services are specified at the time of purchase.

● By providing payment information, you represent that you are authorized to use the payment method.

● Subscriptions will automatically renew unless canceled in accordance with the terms provided at the time of purchase.

10DLC Compliance and Call-to-Action (CTA) Disclosure

To ensure compliance with 10DLC (10-Digit Long Code) messaging regulations set forth by mobile carriers and industry standards, the following terms apply to any SMS or text message communications you receive from North Star Speech and Language:

  1. Consent and Opt-In

    • You may opt in by completing the mandatory new client intake documents located in our Electronic Medical Records (EMR) system, SimplePractice confirming your consent to receive messages related to one-to-one client support from North Star Speech and Language.

    • Consumers may also opt in by texting one of our approved opt-in keywords — YES, START, or SUBSCRIBE — to (619) 436-1187. Texting an opt-in keyword serves as explicit, affirmative consent to receive SMS messages.

    • Message frequency may vary depending on your interactions with our services.

  2. Message and Data Rates

    • Message and data rates may apply depending on your mobile carrier plan. North Star Speech and Language is not responsible for any fees charged by your mobile provider.

  3. Opt-Out Instructions

    • You may opt out at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message acknowledging your request.

    • For assistance, reply HELP or contact us at hello@northstarslpc.com or (619) 436-1187

  4. Data Privacy

    • We do not sell, rent, or share your phone number or opt-in information with third parties.

    • All collected data is used solely for delivering the messaging services you have opted into.

    • For more details, please refer to our Privacy Policy.

  5. Message Delivery

    • Delivery of messages is subject to effective transmission from your mobile carrier and may be limited by factors beyond our control.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We have no responsibility for the content, privacy practices, or services of linked third-party sites.

Limitation of Liability

To the fullest extent permitted by law, North Star Speech and Language is not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website or services.

We do not warrant that the website will be uninterrupted, secure, or error-free.

Indemnification

You agree to indemnify and hold harmless North Star Speech and Language, its affiliates, employees, and partners from any claims, damages, losses, or expenses arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.

Termination

We reserve the right to suspend or terminate your access to the website at our sole discretion, without prior notice, if you violate these Terms or engage in unlawful or harmful activity.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.

Changes to Terms

We may revise these Terms from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: hello@northstarslpc.com

Address: 3555 Kenyon St. Suite 201, San Diego, CA 92110