Last Updated: 6/30/26

North Star Speech and Language (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.northstarslpc.com] or use our services. Please read this policy carefully. If you do not agree with its terms, please do not use our website or services.

Information We Collect

We may collect the following types of information:

● Personal Information: Name, email address, phone number, billing information, and any other details you voluntarily provide.

● Usage Data: Information automatically collected such as IP address, browser type, operating system, access times, and pages viewed.

● Cookies & Tracking: We may use cookies and similar technologies to track activity and store certain information.

How We Use Your Information

We use the information we collect to:

● Provide, operate, and maintain our services.

● Process payments and fulfill transactions.

● Communicate with you only for customer service needs, such as appointment scheduling or cancellations.

● Improve our website, products, and services.

● Comply with legal obligations.

Sharing of Information

We comply with 10DLC data handling standards.

● Opt-in information (including phone numbers and consent details) will not be shared, sold, or rented to third parties for marketing purposes.

● Collected data is used solely for the purpose of delivering the services and communications you have opted into.

● You may withdraw consent at any time by replying STOP to any message or by contacting hello@northstarslpc.com.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Data Security

We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, such as the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@northstarslpc.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

North Star Speech and Language

3555 Kenyon St. Suite 201, San Diego, CA 92110

Hello@northstarslpc.com

(619) 436-1187